Privacy Policy

1. Who We Are

Precision Consulting Corporation Pty Ltd (Precision, we, us, our) is an Australian consulting firm specialising in programme delivery, enterprise consulting, and executive recruitment. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Our registered office is in Sydney, New South Wales, Australia.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, telephone number and organisation.
• Enquiry content: details you provide about your programme, role, or area of interest when you contact us.
• Professional information: your role, organisation, and areas of expertise, for recruitment purposes.
• Technical information: when you submit our enquiry form we record your IP address, an approximate location (city, region and country) and network provider derived from that connection, your time zone, a broad device and browser description, the page you arrived from and any site that referred you, and how long you spent on the contact page. This helps us understand and respond to your enquiry in context. Location derived from a network connection is approximate and may reflect a VPN, a corporate gateway or a mobile carrier rather than where you actually are. We do not track you across other websites, we do not record what you type before you submit, and we do not build behavioural profiles.
• If you raise a conduct concern, a privacy request or a security issue, none of that technical information is recorded against your message. Those enquiries carry only what you choose to tell us.
• Website usage data: pages visited, time on site, referral source, browser and device type, collected through Google Analytics. See Section 8.
• Communications: records of correspondence with Precision, including emails and enquiry form submissions.

We collect personal information only where it is reasonably necessary for our business functions. We do not collect precise location data, and we do not build behavioural profiles of website visitors.

Sensitive matters. If you raise a conduct or ethics concern, make a privacy request, or report a security issue, we collect only what is needed to handle that matter. These enquiries are handled separately from our commercial enquiries, are available to a restricted group, and are not used for marketing or business development. You may raise a conduct concern without providing your name.

3. How We Collect Information

We collect information in the following ways:

• Directly from you when you submit an enquiry via our website contact form.
• Through your use of our website (via cookies and analytics, see Section 8).
• Through direct correspondence (email, phone, or in-person meetings).
• From publicly available sources (such as LinkedIn), where relevant to recruitment or business development.
• Through referrals from existing clients or candidates.

4. How We Use Your Information

We use the personal information we collect to:

• Respond to enquiries and provide our consulting, recruitment, and advisory services.
• Assess suitability for candidate placement or client engagement.
• Communicate with you about our services, engagements, and relevant industry matters.
• Improve our website, services, and internal processes.
• Comply with legal obligations, including contractual, regulatory, and reporting requirements.
• Protect the security and integrity of our business and client relationships.

We do not sell, trade, or rent your personal information to third parties.

5. Disclosure of Your Information

We may share your personal information with:

• Our consultants and staff, who require access to deliver our services.
• Client organisations: only with your knowledge and consent, in the context of a recruitment or placement engagement.
• Service providers: including IT infrastructure, communications, and analytics providers who operate under data processing agreements with us. Our current providers are listed in Section 6.
• Legal and regulatory bodies: where required by law, court order, or regulatory requirement.

Where we share information with third-party service providers, we take reasonable steps to ensure they handle personal information in a manner consistent with the APPs.

We do not send the content of your enquiry, or your email address, to any third-party lead-scoring, email-verification or data-enrichment service.

6. Our Service Providers and Overseas Disclosure

We use the following providers to operate this website and to receive your enquiries. Some of them store or process information outside Australia, principally in the United States. Under Australian Privacy Principle 8 we remain accountable for how these providers handle your personal information, and we take reasonable steps to ensure they handle it consistently with the APPs.

• Cloudflare: website hosting and delivery, and the bot-protection check on our enquiry form. Processing occurs at data centres worldwide, including in the United States.
• Resend: delivery of enquiry notifications to our team. Processing occurs in the United States. This provider receives the content of your enquiry.
• Sanity: our website content management system. It stores our published website content, not your enquiry.
• Google Analytics: website usage measurement. Processing occurs in the United States. See Section 8.

If you would prefer not to have your enquiry processed by an overseas provider, please contact our Privacy Officer using the details in Section 12 and we will agree another way to correspond with you.

7. Storage, Security and Retention

We store personal information securely using industry-standard measures, including encrypted data storage, access controls, and secure communications protocols.

We retain personal information only for as long as it is needed for the purpose it was collected for, or as required by law, and then destroy it or de-identify it. Different kinds of information are kept for different periods:

• General and commercial enquiries: up to 24 months from our last contact with you.
• Procurement and tender submissions: up to 7 years, to meet contractual and probity record-keeping obligations.
• Candidate enquiries: up to 12 months, or longer where you have asked us to keep you in mind for future roles.
• Contractor enquiries: up to 24 months.
• Conduct, ethics and privacy matters: held separately, with restricted access, for the period required by the relevant policy and any legal obligation.
• Rate-limiting records used for security: about 60 seconds.
• Technical delivery logs: up to 90 days. These do not contain the content of your enquiry.

While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.

8. Data Breaches

We maintain procedures to detect, contain and assess suspected data breaches. If a data breach involving your personal information is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner as required by the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988 (Cth).

9. Your Rights

Under the Privacy Act 1988 (Cth) and the APPs, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate, outdated, or incomplete information.
• Request deletion of your personal information, subject to our legal retention obligations.
• Opt out of direct marketing communications at any time.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled your personal information.

To exercise any of these rights, please contact our Privacy Officer using the details in Section 12. We will respond to verified requests within 30 days.

10. Cookies and Analytics

We use Google Analytics 4 to understand how our website is used. It sets cookies and assigns an identifier to your browser, which allows it to recognise repeat visits to this website and to report on pages visited, time on site, referral source, and broad device and location information. We have enabled IP anonymisation.

Google Analytics is provided by Google, which processes this information in the United States. Information collected in this way may be personal information under the Privacy Act 1988 (Cth). We do not use it to identify you by name, and we do not sell it or share it with advertising networks.

You can opt out at any time by installing the Google Analytics opt-out browser add-on, by configuring your browser to refuse cookies, or by using your browser's private browsing mode. Disabling cookies may affect some functionality of our website.

Our restricted enquiry pathways, for conduct concerns, privacy requests and security disclosures, are deliberately excluded from analytics. No measurement of any kind, and no identifier for the matter you are raising, is sent to Google when you use them.

Our enquiry form also uses Cloudflare Turnstile, a bot-protection check. It is designed to work without tracking you across websites and does not set advertising cookies.

11. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Contact Us and Complaints

For any privacy enquiry, access or correction request, or complaint, please contact:

• The Privacy Officer
• Precision Consulting Corporation Pty Ltd (ACN 131 039 506)
• Sydney, New South Wales, Australia
• Email: enquiries@precisionconsulting.com.au
• Or use our privacy request form.

We will acknowledge your complaint promptly and respond within 30 days. If we need longer we will tell you why and agree a timeframe with you.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be published on this page with the effective date noted at the top.

If we make a change that materially affects how we handle your personal information, we will take reasonable steps to bring it to your attention rather than relying on your continued use of the website.