Privacy Policy

1. Who We Are

Precision Consulting Corporation Pty Ltd (Precision, we, us, our) is an Australian consulting firm specialising in programme delivery, enterprise consulting, executive recruitment and contractor management. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Our registered office is in Sydney, New South Wales, Australia.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, telephone number and organisation.
• Enquiry content: details you provide about your programme, role, or area of interest when you contact us.
• Professional information: your role, organisation, and areas of expertise, for recruitment purposes.
• Files you attach: a tender or procurement pack, or a CV, if you choose to attach one. It is stored with your enquiry and deleted with it.
• Technical information stored with your enquiry: when you submit our enquiry form we record an approximate location (country and region) derived from your connection; your device type, operating system, browser and language; your screen size and a description of your device's graphics processor; the page you arrived from and any site that referred you; whether your email address belongs to an organisation or a personal mail service, and whether its domain is set up to receive mail; and an automated assessment of whether the message looks like spam.
• Technical information in the notification we receive, but not stored in our enquiry records: your IP address, the network provider and network host name associated with it, your local time, how long you spent on the contact page, and how long you spent writing. These appear only in the email notification our team receives.
• We use this technical information to understand and respond to your enquiry in context and to protect the form from misuse. Location derived from a network connection is approximate and may reflect a VPN, a corporate gateway or a mobile carrier rather than where you actually are. We do not track you across other websites, we do not record what you type before you submit, and we do not build behavioural profiles.
• If you raise a conduct concern, a privacy request or a security issue, none of that technical information is recorded against your message. Those enquiries carry only what you choose to tell us.
• Website usage data: pages visited, time on site, referral source, browser and device type, collected through Google Analytics. See Section 10.
• Communications: records of correspondence with Precision, including emails and enquiry form submissions.

We collect personal information only where it is reasonably necessary for our business functions. We do not collect precise location data, and we do not build behavioural profiles of website visitors.

Keeping your details accurate. If you enter your name entirely in lower or upper case, our form corrects its capitalisation (for example, "jane smith" becomes "Jane Smith") so that our records and replies to you are accurate. A name that already uses capitals is kept exactly as you typed it.

Sensitive matters. If you raise a conduct or ethics concern, make a privacy request, or report a security issue, we collect only what is needed to handle that matter. These enquiries are handled separately from our commercial enquiries, are available to a restricted group, and are not used for marketing or business development. You may raise a conduct concern without providing your name.

Contractors and workers we engage. If you work through us, whether as our employee or through your own company or business, we collect what we need to engage and pay you and to meet our legal obligations: your tax file number, bank account and superannuation fund details, your right to work in Australia and your visa status, your timesheets and pay records, your insurance details and, if you make a workers compensation claim, information about your health. We handle your tax file number under the Privacy (Tax File Number) Rule 2015 and use it only for tax and superannuation purposes. We disclose this information only as needed to the Australian Taxation Office, your superannuation fund, our insurers, the client you are working for (timesheets and attendance only) and any service provider that administers payroll or salary packaging for us. We keep pay records for the periods the tax and workplace laws require, and destroy tax file numbers securely when we no longer need them.

3. How We Collect Information

We collect information in the following ways:

• Directly from you when you submit an enquiry via our website contact form.
• Through your use of our website (via cookies and analytics, see Section 10).
• Through direct correspondence (email, phone, or in-person meetings).
• From publicly available sources (such as LinkedIn), where relevant to recruitment or business development.
• Through referrals from existing clients or candidates.

4. How We Use Your Information

We use the personal information we collect to:

• Respond to enquiries and provide our consulting, recruitment, and advisory services.
• Assess suitability for candidate placement or client engagement.
• Communicate with you about our services, engagements, and relevant industry matters.
• Improve our website, services, and internal processes.
• Comply with legal obligations, including contractual, regulatory, and reporting requirements.
• Protect the security and integrity of our business and client relationships.

We do not sell, trade, or rent your personal information to third parties.

5. Disclosure of Your Information

We may share your personal information with:

• Our consultants and staff, who require access to deliver our services.
• Client organisations: only with your knowledge and consent, in the context of a recruitment or placement engagement.
• Service providers: including IT infrastructure, communications, and analytics providers who operate under data processing agreements with us. Our current providers are listed in Section 6.
• Legal and regulatory bodies: where required by law, court order, or regulatory requirement.

Where we share information with third-party service providers, we take reasonable steps to ensure they handle personal information in a manner consistent with the APPs.

We do not send the content of your enquiry, or your email address, to any third-party lead-scoring, email-verification or data-enrichment service.

6. Our Service Providers and Overseas Disclosure

We use the following providers to operate this website and to receive your enquiries. Some of them store or process information outside Australia, principally in the United States. Under Australian Privacy Principle 8 we remain accountable for how these providers handle your personal information, and we take reasonable steps to ensure they handle it consistently with the APPs.

• Cloudflare: website hosting and delivery; storage of your enquiry record and any file you attach; and the bot-protection check on our enquiry form. Your enquiry record and files are held in Cloudflare's Oceania region. Cloudflare also operates data centres worldwide, including in the United States, which carry website traffic and security operations.
• Resend: delivery of email, including the notification our team receives when you submit an enquiry, the confirmation we send you if you ask for one, and our replies. Processing occurs in the United States. This provider receives the content of your enquiry.
• Microsoft 365: our business email and office systems, which receive enquiry notifications and hold our correspondence with you.
• Sanity: our website content management system. It stores our published website content, not your enquiry.
• Google Analytics: website usage measurement. Processing occurs in the United States. See Section 10.

If you would prefer not to have your enquiry processed by an overseas provider, please contact our Privacy Officer using the details in Section 12 and we will agree another way to correspond with you.

7. Storage, Security and Retention

We store personal information securely using industry-standard measures, including encrypted data storage, access controls, and secure communications protocols.

We retain personal information only for as long as it is needed for the purpose it was collected for, or as required by law, and then destroy it or de-identify it. Different kinds of information are kept for different periods:

• General and commercial enquiries: 24 months from when you submitted the enquiry.
• Procurement and tender submissions: 7 years from submission, to meet contractual and probity record-keeping obligations.
• Candidate enquiries: 12 months from submission.
• Contractor enquiries: 24 months from submission.
• Files you attach: deleted together with the enquiry they came with, on the same schedule.
• Conduct concerns, privacy requests and security reports: held separately, with restricted access. They are not deleted automatically; a person reviews them against the relevant policy and any legal obligation.
• Security records that limit repeated submissions: about six hours. They hold a one-way scrambled (hashed) form of your connection address, and of your address with your email, never the content of your enquiry.
• Email notifications and correspondence: kept in our business email system while they are needed for the enquiry or engagement they relate to, then deleted.
• Delivery and security logs kept by our providers: for the limited periods those providers set. They record that a message was sent, not its content.

Our enquiry records are deleted automatically when their period ends, and we check that the deletion covers any attached file before the record itself is removed.

While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.

8. Data Breaches

We maintain procedures to detect, contain and assess suspected data breaches. If a data breach involving your personal information is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner as required by the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988 (Cth).

9. Your Rights

Under the Privacy Act 1988 (Cth) and the APPs, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate, outdated, or incomplete information.
• Request deletion of your personal information, subject to our legal retention obligations.
• Opt out of direct marketing communications at any time.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled your personal information.

To exercise any of these rights, please contact our Privacy Officer using the details in Section 12. We will respond to verified requests within 30 days.

10. Cookies and Analytics

We use Google Analytics 4 to understand how our website is used. It sets cookies and assigns an identifier to your browser, which allows it to recognise repeat visits to this website and to report on pages visited, time on site, referral source, and broad device and location information. Google Analytics 4 does not log or store IP addresses.

Google Analytics is provided by Google, which processes this information in the United States. Information collected in this way may be personal information under the Privacy Act 1988 (Cth). We do not use it to identify you by name, and we do not sell it or share it with advertising networks.

You can opt out at any time by installing the Google Analytics opt-out browser add-on, by configuring your browser to refuse cookies, or by using your browser's private browsing mode. Disabling cookies may affect some functionality of our website.

Our restricted enquiry pathways, for conduct concerns, privacy requests and security disclosures, are deliberately excluded from detailed analytics. When you use them, Google Analytics records only that the contact page was viewed. The pathway, anything that identifies the matter you are raising, and anything you type are removed before any measurement is sent, and no activity on the form is measured.

Our enquiry form also uses Cloudflare Turnstile, a bot-protection check. It is designed to work without tracking you across websites and does not set advertising cookies.

11. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Contact Us and Complaints

For any privacy enquiry, access or correction request, or complaint, please contact:

• The Privacy Officer
• Precision Consulting Corporation Pty Ltd (ACN 131 039 506)
• Sydney, New South Wales, Australia
• Email: enquiries@precisionconsulting.com.au
• Or use our privacy request form.

We will acknowledge your complaint promptly and respond within 30 days. If we need longer we will tell you why and agree a timeframe with you.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be published on this page with the effective date noted at the top.

If we make a change that materially affects how we handle your personal information, we will take reasonable steps to bring it to your attention rather than relying on your continued use of the website.